1. Information We Collect

1.1 Customers

• Full name
• Email address
• Phone number
• Delivery address
• Order history and preferences
• Payment information (secured and encrypted)

1.2 Delivery Drivers

• Full name and contact information
• Government-issued ID and driver’s license (where required)
• Live location (during active delivery only)
• Device ID and IP address

1.3 Restaurant Owners

• Business name, owner name, and contact details
• Menu and pricing information
• Banking and payout details (secured and encrypted)
• Health and safety certifications (where applicable)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services
• To process and fulfill orders
• To facilitate real-time delivery tracking
• To offer customer support and service updates
• To ensure safety, authenticity, and compliance
• To send transactional and promotional notifications

3. Data Security and Encryption

All sensitive information—including personal details, payment data, and login credentials—is transmitted over secure connections (HTTPS) and stored using modern encryption standards (AES-256). We regularly audit our systems and follow best practices to ensure data is safe from unauthorized access, breaches, or leaks.

Access to your personal data is strictly limited to authorized personnel within Haitian Cuisine Network who need it to provide services.

4. Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data will never be shared with outside organizations for advertising or commercial purposes.

We may disclose your information only under the following conditions:

• To comply with legal obligations or enforce our terms
• To trusted service providers strictly bound by confidentiality agreements (e.g., payment processors)
• In case of merger, acquisition, or sale of the company (with notice provided)

5. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time by contacting support.

6. Your Rights

As a user, you have the right to:

• Access the data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Withdraw consent to data processing
• Request a copy of your data (data portability)

To exercise any of these rights, contact us at support@haitiancuisinenetwork.com.

7. Cookies & JavaScript Requirement

This website relies heavily on both cookies and JavaScript for its core functionality. These technologies are essential for:

• Authenticating users securely
• Displaying content in your preferred language
• Managing orders, carts, and delivery tracking
• Enabling real-time interactions

If cookies or JavaScript are disabled in your browser, the website will not function properly.

Rest assured, all cookies are internal and are not used for advertising or tracking outside this platform.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we become aware of such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this policy periodically. If changes are significant, we will notify users through email or a platform notice. Continued use of our services indicates acceptance of any revised terms.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Haitian Cuisine Network
Email: support@haitiancuisinenetwork.com